Recent Posts

Home fire in the city of Highland.

4/15/2022 (Permalink)

Kitchen fire damaged Black kitchen cabinets. Brown floors are damaged. Drywall is black and full of soot damage. SERVPRO of Highland N. Redlands was on site within minutes after receiving the call from client.

Your home is the most comfortable place in the world after a long day at work. You want to come home and relax, take off your shoes, watch a little TV, read a book etc. 

Our client was expecting to do just that. Unfortunately for him when he opened his front door to his home a cloud of smoke greeted him. He ran to his neighbor's house and asked to help him. Thankfully his neighbor is a retired firefighter and had a fire extinguisher. What a hero! He was able to turn the fire off and save the home. The fire caused a lot of smoke and soot damages throughout the home, and it required an emergency clean up. When our SERVPRO team arrived at the loss we found severe damages to the kitchen cabinets, floors and walls. Our team began to work immediately. We packed out all the kitchen items. Removed all the damaged materials and set up equipment to clean the smoke out of the home. Our team worked fast and efficiently to make sure the home was nice and clean for the reconstruction services.  Our client was very amazed by our work. You can count on SERVPRO of highland North Redlands to be there when you need them. Our company is open 24/7 and we will respond to any emergency at any time. Call SERVPRO of Highland North Redlands at 909-425-1115 for any fire or water cleanup emergency. We will make sure to leave your home “like it never even happened”.

Water Damages Left Untreated Created Severe Mold Damage.

3/15/2022 (Permalink)

brown Mold mushrooms coming out of the walls. Tackling water leaks right away will help you keep your home safe from mold growth.

With our very busy lives it is easy to overlook simple things like small water leaks, mold, or even smells. 

I am one of those persons that is so busy every day that I rarely notice anything around the house until it's very visible or too late. Just like this picture, the homeowner just thought it was something like insulation, never gave it any thought until it grew. It turned out to be mold growing inside her walls eek!!

I am going to give you quick tips on what to be looking for to prevent severe mold damage. 

  1. Check underneath all your faucets in your home for small leaks. 
  2. Look underneath your faucets to see if you see signs of past water damage. 
  3. Look at your ceilings and check for brown/black spots, bubbling or chipped paint.

A slow leak can cause serious damage if left unchecked. Like in this picture, for example. The slow leak was from the restroom upstairs. When SERVPRO of Highland/ N. Redlands arrived to inspect the home, we found a mold infestation inside the walls. Our team worked fast to remove all the mold and get the home back to normal “Like it never even happened.” 

If you suspect you have a mold issue, call SERVPRO of Highland N. Redlands right away. Our technicians will inspect your home, locate where the issue is coming from, and fix it. 

Air Duct Cleaning

11/12/2021 (Permalink)

Air duct full of black dirt, dust and soot. There can be pounds of dirt hiding in your air ducts. Get them cleaned today by your local SERVPRO of Highland, North Redlands.

Air Ducts and HVAC systems are a big important factor after a fire or water loss has occurred in a home. 

When was the last time you cleaned your air ducts? This air duct is just a sample of what you're breathing in when your AC is running. Scary? Well, just imagine this and a fire happening in your home. The air ducts get filled with smoke and soot from the fire. Adding to whatever is already living in there, Ewww!! Just imagine if water got in there! Yuck! 

Air ducts are a home for dirt, pet dander, new construction dust and more. By cleaning your air ducts, you are eliminating pounds of dust and microbial growth. Leaving your home with clean air and helping your HVAC system run more efficiently. 

SERVPRO of Highland and North Redlands knows after a fire or water loss to clean and sanitize the air ducts and HVAC system. Our team uses top of the line equipment to remove all hazardous materials and moisture trapped in the system. 

Our team can get the job done quickly and efficiently, so you can return to your daily routine in no time. "Like it never even happened."

Mold Removal Specialist

11/12/2021 (Permalink)

attic space has hidden mold. Drywall has mold spores. Mold can spread in less than 48 Hours. Call SERVPRO of Highlands North Redlands if you suspect you have mold.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce health effects.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent. If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (909) 425-1115

Anyone Can Check Their Smoke Detectors.

11/12/2021 (Permalink)

Nancy wearing her banana yellow heels while on a step ladder pointing to a smoke detector. Green wall in the background. Doesn't matter if you're short, tall or wearing yellow banana heels. Anyone can easily check on their smoke detectors.

Have you checked your smoke detectors lately? No? It’s so quick and easy! Check your detectors with us!

First, if you’re not able to reach the detectors, grab a small stepping stool or ladder like our marketing rep Nancy in the photo. And, of course, put on your banana heels while you’re at it! After, on the smoke detector should be a small test button. Press & hold the test button & after a few seconds you should hear a loud ear piercing siren. Did you lose your hearing? That means your detector is working properly! If you don’t hear the siren or if it sounds weak, it could be that you need to replace the batteries. As you can see, ours is working fine!

Functional smoke detectors are very important to have in your home. They can help warn your family in time in case there is a fire this way, you can safely exit the home. According to the National Fire Protection Association, three out of five home fire deaths are a result of fires without working smoke detectors. 

Source: National Fire Protection Association  

Next time you are home, check your smoke detectors and feel safe going to sleep knowing you have a working smoke alarm.

SERVPRO of Highland / North Redlands your Number One Choice.

11/2/2021 (Permalink)

Kitchen missing cabinets and holes in the ceiling. SERVPRO of Highland/ North Redlands responded to a ceiling leak that damaged kitchen cabinets.

SERVPRO of Highland /North Redlands is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today – (909) 425-1115

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Highland /North Redlands has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?SERVPRO of Highland /North Redlands specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. 

SERVPRO will make your home look "Like it never even happened."

Air Duct Cleaning.

11/2/2021 (Permalink)

air duct full of black dust and smoke damage. A fire in the garage caused smoke and soot damages to the air duct system.

Air Ducts and HVAC system are a big important factor after a fire or water loss has occurred in a home.  This air duct is just a sample of what you're breathing in when your AC is running. Scary? Well, just imagine this and a fire happening in your home. The air ducts get filled with smoke from the fire and soot. Adding to whatever is already living in there, Ewww!! Just imagine if water got in there! Yuck!  SERVPRO of Highland and North Redlands knows after a fire or water loss to clean and sanitize the air ducts and HVAC system. Our team uses top of the line equipment to remove all hazardous materials and moisture trapped in the system.  Our team can get the job done quickly and efficiently, so you can return to your daily routine in no time. "Like in never even happened."

Kitchen Floods Can Happen Any Time.

11/2/2021 (Permalink)

Damaged Brown kitchen cabinets that were pulled out of a kitchen. Flooded kitchen damaged these kitchen cabinets in the city of Highland.

"When I woke up this morning there was water everywhere!" Mrs. Joyce, the homeowner explained to us when we arrived at the scene.  Her dishwasher gasket seal broke during the night and caused huge water damage throughout her entire home. Thankfully she knew what to do. She said this wasn't her first rodeo.  Mrs. Joyce experienced something similar several years ago unfortunately. SERVPRO of Highland / North Redlands is the first company that came to mind. It's funny how you see these things play out in movies with the soapy water coming out and everyone is laughing. Unfortunately it's not the same in real life. Due to the water damage, Mrs. Joyce's entire kitchen and living areas had to be torn out.  All damaged walls, cabinets, carpets and tile were removed as you can see in the picture above. SERVPRO of Highland / North Redlands quickly went into action. They stored all her belongings in containers to keep them clean during the demolition and reconstruction phase of the job. After the home was cleaned out, we set our industrial strength dehumidifiers and air blowers to insure everything was fully dry before we began reconstruction. This will prevent mold and harmful bacteria from forming. Once everything was cleared and dried, we proceeded with the reconstruction side of the job. Mrs. Joyce is excited to see how her home will turn out. 

When water damage happens to your home Call SERVPRO of Highland / North Redlands to help make things look "Like it never even happened."

Regardless Of The Disaster SERVPRO Is Here To Help. 24/7 Emergency Service! 

Carpet in a bathroom good idea?

11/1/2021 (Permalink)

pink carpet in restroom. brown vanity, white tub and toilet. Flooded restroom due to water heater burst in the room next door.

It is very rare nowadays to see set carpet in a restroom. In older homes like this one, it was very normal.  Unfortunately for this homeowner, the carpet became a nightmare after the home suffered from water damages.  The water heater had a sudden burst that flooded the home in several areas. Unfortunately, the carpet absorbed the water like a sponge. To prevent moisture entrapment and mold growth, SERVPRO of Highland/ N. Redlands had to pull the carpet.  The upside about the loss is the customer is now excited to install tile instead of carpet. As she said, even though the carpet feels nice under the feet, it's not worth having in case of a leak. She is excited about having tile in her restroom. It will give it a fresh look.  

Don't panic call SERVPRO of Highland/ N. Redlands.

11/1/2021 (Permalink)

Restroom showing only the subfloor. No toilet no Tub. This restroom suffered from a severe sewage back up.

What is worse than when you flush the toilet and instead of it flushing, it gurgles and rises and overflows. PANIC!! and Ewww! right! This home suffered from a sewage backup. The smell was horrific. Definitely a smell that penetrates through the face mask. Thankfully, the homeowner had the best team to help them clean up the mess.  When SERVPRO of Highland / N. Redlands arrived the homeowner was very stressed and worried. We assured them that the home will be taken care of and restored back to normal, "Like it never even happened." If you experience something similar call SERVPRO of Highland / N. Redlands at 909-425-1115