Recent Why SERVPRO Posts

Have a toilet overflow? Call SERVPRO

5/26/2021 (Permalink)

Ceiling has stains from the water damage the dehu machine sitting in the middle of the room. One of the many rooms that suffered water damages.

SERVPRO employees are like heroes, they are there when you really need them most. 

Your house is your temple, your “relax zone”. You had a long day at work and want to come home to a clean house, eat your dinner, catch a show on tv then go to sleep. That sounds about right, right? Instead, you come home to water coming out your front door because the restroom overflowed while you were at work. 

What do you do?  Sponge up the large amounts of sewage water? The #1 response is call SERVPRO of Highland/ North Redlands. Our team will arrive right away, help you extract the water and dry it up. We can help you open up a claim and report damages to your insurance. 

Our team will help you throughout every step of the way. We can help you from the beginning to the end. SERVPRO of Highland/ North Redlands can mitigate and restore your home back to normal “Like it never even happened.”

We are Cleaning Experts

8/18/2020 (Permalink)

Candy jar, 2 green canisters and business cards on a office desk displaying our SERVPRO logo. Working together we can fight the spread of Covid-19.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Highland/ North Redlands, 909-425-1115]


I just woke up and there is water everywhere!!!!

7/29/2020 (Permalink)

Front of a 2 story home with a American Flag Standing tall. on the lawn is our SERVPRO sign. This home was saved from water damage by SERVPRO of Highland/ North Redlands.

What do you do if you wake up to your home flooded by water damage? Let’s say, one morning you wake up and discover a broken pipe in your kitchen. There’s standing water all over your home and you are unsure what to do. First thing’s first, PANIC! Just kidding, first things first shut off the main water line to prevent further damages. Next, take pictures and document everything without touching the damage to prevent insurance coverage denial. Our staff are trained to assist our customers with opening their insurance claims. So don’t hesitate to ask! Fun facts about home water damage:

-Mold can begin growing in as little as 24 hours

-Even the smallest crack in a pipe can spill 250 gallons of water a day

-Floodwater can be electrically charged – and deadly

-Even fresh water can turn into a biohazard over time

These are great examples of why SERVPRO of Highland should always be your number one point of contact for all your water damage needs. We know it’s not easy to deal with these unexpected life experiences, however, with SERVPRO of Highland by your side you will know right away that we're there to help save the day. Also, don’t forget about the rebuild needed after mitigation is complete. Need a contractor? Stay tuned, SERVPRO of Highland also provides the rebuild. One stop shop!!